Maintaining business as usual during the unusual  
Disaster Recovery Solutions
In today’s challenging business environment, interruptions are unpredictable and costly occurrences – but are contingencies for which successful businesses must plan. Whether its fire, flood, power or technical failure, terrorist activity or human error, you must be prepared.

Random, sudden, unexpected events can have a significant impact on revenue and customer relationships. While such occurrences can not be predicted or controlled, contingency planning will ensure continued access to critical systems and maintain business as usual.

Seamless Recovery
IBM provides comprehensive business continuity services that enable the seamless delivery of commercial operations during business interruptions. Our range of services are tailor-made to meet critical client business needs – from providing duplicate systems to replacement office blocks.

IBM provides technological expertise and a detailed grasp of business needs, which enable organisations to satisfy legal, accounting and industry requirements under circumstances following a disaster.

Hotsite facilities
Equipment Quickship

Server Co-location/Hosting
Offsite Data Storage
Document Imaging



Hotsite/Alternate Recovery Facilities
  Your environment is complex and multivendor. How would you recover it? How long would it take? Recovery options for multivendor technology offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements. We offer a full range of IT recovery options, from simple hardware replacement to highly-complex mirrored environments.

Whether your critical business applications run on hardware manufactured by Sun Microsystems, Digital Equipment Corporation (COMPAQ), Hewlett Packard, Tandem or other major manufacturers, we can utilize our technology skills and assets to provide you an end-to-end recovery solution.

Our recommended approach would be to first determine which elements of your multivendor information technology infrastructure are critical to the continuous operations of your business, then identity the recovery time objective and priorities that should be built into a comprehensive recovery plan. Based on your specific needs and budget, we can then offer you a tailored solution.

Our IBM recovery sites provide the complete, fully configured replacement technology and various options for network connectivity that you require. Your backup data can be physically transported by tape media or electronically transmitted over high speed data lines.

Learn More about our Hotsite Solutions


Equipment QuickShip


Good corporate governance requires a holistic approach to continuity and recovery planning. From an IT perspective, every business, large and small, relies on desktop PCs and servers, which are as essential today as the telephone when it comes to
“getting back to business.” IBM Business Continuity and Recovery Services’ family of workplace solutions provide access to the quickship equipment that you require.

The program provides technology equipment that can be shipped to a specified location within hours of your outage emergency declaration. The ship to address may be your site, a recovery site, a mobile unit, homes, hotels, staging area or wherever you need the technology in a timely fashion.

Multivendor technologies that meet your needs

Individual needs vary when it comes to the types of technologies deployed in production environment. For this reason we offer a wide array of configurations including open systems, PCs, and servers from a variety of vendors such as Dell, Compaq, IBM, and Sun.

Our multivendor approach benefits you in the a number of ways. It helps spread risk across a larger base of assets, permits access to more precise configurations, allows for a range of delivery time options (12/24/48 hours depending on location), and it is cost effective.

The bottom line is that critical recovery technology is delivered on time to help speed up your recovery and get the required solutions to you so that you can get back to business.

Learn More about our QuickShip Solutions


Mobile Recovery Units  
  Mobile Recovery Centers provide IBM customers with alternative facility recovery options for relocating their business and employees in the event their critical business functions are interrupted. The mobile recovery units are strategically located throughout North America, enabling us to deliver the mobile facility to an appropriate destination of your choice in a timely fashion.

Mobile Workplace Units (MWUs) are a combination of custom-built and stock mobile space units. These units are strategically located throughout North America, enabling us to deliver and set up the units providing space for up to 48 to 50 devices/seats in the larger units and 18 in our smaller units. These units will be wired with one LAN and one voice line for each space/seat.

Any additional equipment (fax machine, printer, etc.) requires a unique space/seat.
If included in your solution, the standard PC desktop technology is a Pentium workstation. The workstations will be connected to the LAN infrastructure. Numerous connectivity options exist to allow you to customize your configuration.

Each standard Mobile Workplace Unit is equipped with:
• Workspace for end users and/or technology -- one space is required for each user   and/or standalone machine (e.g., printer, fax, etc.).
• Generator power
• Standard PC desktop (Optional)
• One standard telephone set per seat
• Cat5 cabling for voice and data
• Network hub for connectivity to additional mobile units
• Desks and chairs
• Connection Point for hookup to external power, water, and sewage

Learn More about our Mobile Recovery Solutions

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